It may come as a surprise, but some garages have been known to charge customers for parts that were never fitted and to recommend the needless replacement of various components, from non-existent screen wash top-ups to unnecessary new brake discs. RAC commissioned a survey in winter 2014 and the results Read more…
If you’ve ever spent several hours of your valuable time quibbling with your insurance company in the aftermath of a prang, you’ll know how frustrating and stressful – not to mention damaging to the wallet – the whole process can be. Of course, when you entered the annual renewal fray, Read more…
The short answer is no. As we fit genuine parts, have the training and equipment and follow the manufacturer’s recommendations and schedules, your warranty is protected by law and the manufacturer has to honour their warranty obligations to your vehicle. Consumer choice Servicing restrictions were lifted in May 2004 following Read more…